Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. You embody a Customer First mindset and provide excellent Customer experience. You are an approachable, genuine, knowledgeable, encouraging, passionate individual committed to building strong relationships with our Customers. • Manage all facets of the customer experience through all available contact channels - chat, email, inbound and outbound phone calls. Requirements • High School Diploma or GED • Music industry experience in retail sales or as a musician, some gear/product knowledge is required.
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