Musician's Gear Expert

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Job Responsibilities: • Provide world-class sales support and customer service to all clients through learned skills in order management, product inquiries, cross selling, troubleshooting, company financing options, account status, and marketing promotions. • Manage all facets of the customer experience through all available contact channels - chat, email, inbound and outbound phone calls. • Manage a portfolio of clients who interact with the business via web and phone orders.