\n Lesson Advisor\n NEW\n

Key Responsibilities Handle inbound and outbound calls related to Guitar Center Lessons Advertise and promote Guitar Center Lessons to prospective and existing customers Schedule students with appropriate instructors based on availability, skill level, and goals Research students and instructors to ensure accurate placement and follow-up Manage lesson-related cases, questions, and issue resolution Stay up to date on processes, systems, tools, and Guitar Center brand standards Accurately document customer interactions in internal systems Collaborate with store teams, instructors, and internal partners to support lesson growth and customer satisfaction Qualifications Strong communication and customer service skills Ability to manage multiple systems and tasks simultaneously Comfortable with outbound calling and consultative conversations Passion for music, education, or the Guitar Center brand Bilingual Spanish-speaking skills preferred (eligible for pay differential) Opportunities to work hybrid, remote, or on-site, depending on role requirements and business needs For remote roles: ability to work in a quiet, distraction-free environment with reliable internet Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. Know Your Rights Pay Transparency Notice of Employee Rights Under Federal Labor Laws Guitar Center is a leading retailer of musical instruments, lessons, repairs and rentals in the U.S. With more than 290 stores across the U.S. and one of the top direct sales websites in the industry, Guitar Center has helped people make music for more than 50 years.

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