Orchestra Repair Technician

Description

About the Role

Heid Music is a music retailer that provides solutions that foster happy and developing musicians. Our Orchestra Repair Technicians take pride in providing detailed repair support to musicians of all levels.

Responsibilities

Responsible for rental instrument return cleanings, assembling information and items for the rental programs, and performing duties including flushing and cleaning of instruments.Utilize Point of Sale (POS) for repair, inventory, and customer information, and accurately completing all repair tickets.Fine attention to detail to track instrument parts, serial numbers, inventory, and accessories.Cleaning, installing strings and finger tapesAssemble rental programs. This involves picking instruments, label instruments, and completing agreements online.Stock accessory bins for rental returnsMaintain safe, clean and efficient working conditions.Work Environment

Heid Music’s instrument repair shop operates within a retail-style setting, offering a hands-on, craftsmanship-focused atmosphere. The space features open workstations and specialized tools for precision repairs. Orchestra Repair Technicians work both independently and collaboratively in a moderately noisy, safety-conscious environment. The culture is casual, detail-oriented, and centered around quality service and technical excellence.

Qualifications

Qualified candidates must have two years of orchestral stringed instrument repair and set up experience in a high-volume shop; completion of an accredited instrument repair program is preferred.

Why Heid Music?

Working at Heid Music is more than a job; it’s an ensemble of professionals working together providing BRAVO service for the love of music. Join us and shape the future of musical excellence together!