Program Coordinator

Job Description This position will report to the Sr. Program Management Responsibilities • Oversee all elements of regular virtual programming, including shift set-up in the MOC program platform, YouTube, and Zoom, hospital onboarding and communication, and managing virtual volunteer experience and schedule • Onboard new virtual volunteers, assist with program placement as needed and communicate any changes or updates to volunteers in a timely manner • Manage communication, scheduling, and overall experience of all new and existing virtual volunteers • Assist with special virtual program campaigns that involve national hospital involvement, special experiences, detailed follow-up and tracking, and reporting for cross-departmental distribution • Manage and regularly update applications, records, and statistics through Salesforce and MOC’s platform • Brainstorm and implement new ideas to enhance MOC Virtual • Work closely with the Sr. Program Manager to coordinate special visits and events as needed for MOC Virtual • Support general program team needs that may include MOC Bedside and MOC Streaming The above job description is not intended to be an all-inclusive list of duties and standards of the position.