Repair Musician

We are seeking a skilled repair technician to join our team. As a repair technician, you will be responsible for providing maintenance and repair services on customer-owned instruments. The ideal candidate will have a strong understanding of repairing guitars and be able to work independently with minimal supervision. Responsibilities include: • Maintaining store owned gear • Completing warranty repair work • Interacting with customers to ensure a positive experience A few key characteristics that make our successful technicians include: • Customer Focus: Understanding customer service principles and able to provide an excellent customer experience • Initiative: Able to identify opportunities & issues and follow through on work activities • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques • Training: Able to effectively train learners and communicate info and techniques so that they are retained