Retail Operations Manager

Join Our Team as a Retail Operations Manager!

As a Retail Operations Manager, you'll play a pivotal role in driving daily sales and ensuring the highest standards of customer service. Your leadership will help us create a dynamic, engaging shopping experience for our customers.

Key Responsibilities:

Lead and inspire the sales team through coaching, counseling, and providing support to meet sales goals.Monitor and analyze financial data, inventory, and other relevant metrics to ensure store performance.Oversee product availability and attractive display arrangements throughout the store.Manage employee payroll, recruitment, hiring, and training to build a strong team.Oversee and execute daily operational tasks related to sales and rental services for all assigned accounts.Promote the Music & Arts lesson program and provide assistance to our teachers.Deliver exceptional customer service to every visitor.Perform additional duties as assigned.Why Choose Music & Arts?

At Music & Arts, we value our employees and offer exciting rewards! If you are a musician, you can enjoy gig leave—take time off to share your music, and return to your role afterward. Full-time employees benefit from comprehensive packages, including Medical, Dental, Vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discounts, and tuition reimbursement options.

Compensation: $19.00 - $21.00/hr plus bonuses based on location, background, and experience.

Please note that this job posting does not necessarily reflect the actual compensation that may be earned, nor is it a promise of any specific pay for any employee. Compensation is based on actual experience, education, and other relevant factors.

About Music & Arts:

Music & Arts is dedicated to nurturing creativity and making music accessible to everyone. We believe in fostering lifelong musicians and enabling both musicians and non-musicians to experience the joy of music-making. Our story began in 1952 in Bethesda, MD, and our commitment to serving the music community has only grown since then.

Since the 1990s, we have expanded our reach across the nation, becoming the largest band and orchestra instrument retailer in the U.S. Today, Music & Arts continues to thrive, a proud part of the Guitar Center enterprise.

Qualifications:

Minimum Requirements:High School Diploma or Equivalent2 years of relevant work experiencePreferred Qualifications:3-5 years of retail experienceInterest and background in musicMusic & Arts is an Equal Opportunity Employer, providing fair and equal employment opportunities to all employees and applicants. We welcome candidates of diverse backgrounds and experiences.

If you require assistance in applying for this position due to a disability or other factors, please reach out to our recruitment team for accommodations.