Retail store manager

Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Delegation : Able to delegate both routine and significant tasks and decisions. As our Customer Service Manager, you will : • Achieving sales, margin, and EBITDA targets for the store • Create a great customer experience, including any customer service issues, ensuring the sales floor is clean, organized, and ready for the customers • Provide ongoing coaching and feedback to all associates, manage completion of and timeliness on all Guitar Center University activities including annual performance reviews • Assist the Operations team with large merchandising projects, including the execution of all in-store promotions • Take part in the interview process for all candidates that apply to the store. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. Requirements : • 3 years of relevant work experience working in retail or in warehouse setting • Valid state driver’s license and automotive insurance • Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) • Must be able to work in a loud environment for 5-8 hours.