Jan. 28, 2026

Senior Manager, eCommerce Fan Services [Philadelphia]

Universal Music Group Philadelphia, Pennsylvania

This person will be responsible for ensuring the effective day-to-day execution of customer service operations while acting as a key liaison between client/artist teams, internal teams, vendors, and international partners. • Strong verbal and written communication skills. • 5+ years customer service experience • Flexible Paid Time Off (PTO) for exempt employees Check out our full overview of benefits on the Perks Playlist page of the career site.

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