They're growth-oriented, kind, and genuinely excited to be here, which makes this one of the most rewarding hospitality roles in the city. Member experience and hospitality Lead studio tours and guide prospective members toward the right pathFollow up thoughtfully with leads and inquiriesHave warm, consultative sales conversations that help people confidently take the next stepSupport studio sales and retention goals through exceptional serviceStudio operations Coordinate with the other Studio Manager so the week feels seamless to membersSupport teachers and leadership with what they need to do great workHelp execute happy hours, showcases, workshops, and occasional corporate events (roughly once a month, Friday events may run until 9:00 PM) Who You Are:
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