Technician 1, Guitar Set Up NEW

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Technician 1, Guitar Set Up

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n Job ID: 32419

nn Job Type: Full-time

nn Location:n n nn n Kansas City,n n n MOn n

nn Date Posted: May 15, 2026n

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Job Description

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PURPOSE OF THE JOB

Monday - Thursday 7:00am - 5:30pm

Compensation: $18.00 per hour.

The Guitar Set-Up Technician plays a critical role in the Customer Experience for imported guitar and bass instruments. This position serves as the final Quality Control gate and making standard Set-Up Adjustments to ensure instruments are in proper playing condition before allocating to Distribution Centers and Stores. This person must be familiar with common Set-Up and Maintenance procedures for acoustic and electric guitars, basses, and folk instruments. Unlike traditional Technician and Repair focusing on personalized set-up for the instrument owner, this role is focused on high-volume Production Set-Up practices following protocols to verify incoming products meet manufacturing specifications, are free of defects in materials and workmanship, and quickly make standard adjustments to ensure the instruments tune-up and play as designed. This job focuses on batch workflows to ensure accuracy of set-ups and higher through-put of instruments. This position also requires some material handling and supervised repair work with-in a production environment (vs workshop).

RESPONSIBILITIES/DUTIES

Ability to perform all common inspections, measurements, adjustments, and maintenance tasks for standard Guitar Set-Ups (acoustic, electric, bass, and other similar stringed instruments) including but not limited to:

Visual inspection of complete instrument to ensure no aesthetic defects in assembly, woods, materials, finishes, hardware installation, electronics, and logos. Includes detailed inspection of joints, woods, neck, and logos.

Take measurements and confirm a variety of specifications regarding string action, neck curvature, intonation, and electronics functionality

Tactile playing evaluation to ensure adjustments corrected any issues in playability as outline in protocols

Follow documentation procedures to record daily work and escalate QA / QC findings

Perform select instrument repairs/rework as assigned by shift managers. Collaborate with Senior Technicians to ensure consistent methodology when addressing batch repair projects.

Assist in the material handling, un-packing, re-packing, labeling and palletizing of a variety of stringed instrument products as needed

Assist in inventory control processes as needed

Maintain and clean the work environment as needed

Maintain and report on any needs related to supplies, tools and other items needed for efficient workflow

Offer assistance as needed for any variety of tasks as requested by management

Maintain positive, upbeat and dynamic attitude while working with other staff, management and senior officers

Meet all requirements for timely processing and delivery of instruments to GC Enterprise customers

Follow and execute procedures and policies established by management

MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES

Working knowledge of industry standard practices for Guitar Set-Up and RepairIntermediate level guitar playing ability and experience with the ability to tune and test stringed instruments.Functional knowledge and experience with use of basic hand tools.Luthier, Stringed Instrument Repair or Manufacturing experience considered a plus.Highly motivated individual with a bias for action and team play able to perform under pressure.Excellent verbal, written, presentation, and communication skills.Excellent organization skills.n

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Skills:
Acoustics, Audiovisual, Call Centers, Communication Skills, Customer Experience, Distribution Services, Electronics, Federal Laws and Regulations, GNU C Compiler, Hand Tools, Hardware Installation, Industry Standards, Inventory Management, Maintenance Services, Manufacturing, Manufacturing Requirements, Music, Organizational Skills, Pallet Jack, People Management, Policy Development, Presentation/Verbal Skills, Procedure Development, Production Systems, Production Volume, Quality Control, Retail, Sales, Time Management, Writing Skills

About the Company:
Guitar Center Inc

Guitar Center is a leading retailer of musical instruments, lessons, repairs and rentals in the U.S. With more than 290 stores across the U.S. and one of the top direct sales websites in the industry, Guitar Center has helped people make music for more than 50 years. Guitar Center also provides customers with various musician-based services, including Guitar Center Lessons, where musicians of all ages and skill levels can learn to play a variety of instruments in many music genres; GC Repairs, an on-site maintenance and repairs service; and GC Rentals, a program offering easy rentals of instruments and other sound reinforcement gear. Additionally, Guitar Center’s sister brands include Music & Arts, which operates more than 150 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors and students, and Musician’s Friend, a leading direct marketer of musical instruments in the United States.

Company Size:
10,000 employees or more

Industry:
Retail

Founded:
1964

Website:
https://www.guitarcenter.com/pages/careers