Technician, Private Reserve Guitars NEW

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Technician, Private Reserve Guitars

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n Job ID: 33233

nn Job Type: Full-time

nn Location:n n nn n Kansas City,n n n MOn n

nn Date Posted: Jul 13, 2026n

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Job Description

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Conducts performance tests on new and returned instruments to evaluate their sound quality and identify defects upon arrival and prior to shipping.Repair and recondition new or used instruments as required. Polish instruments using rags, compounds, buffing wheels, and burnishing tools to return instruments to sellable stock.Record and enter serial numbers and other instrument data into inventory software for site exposure.Performs customer returns and disposition of returned goods and grade them appropriately for the Open Box Program.Work with vendors to obtain additional and replacement parts for instruments.Other duties as assigned, such as maintaining current product knowledge on new developments in the industry.n

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ABOUT GUITAR CENTER

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Guitar Center is the world''s largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 300 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

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Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

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WHY YOU SHOULD JOIN US:

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You should love where you work! That means competitive pay, a host of benefits, and a culture of inclusivity and belonging. Here are some other benefits we offer:

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Health Insurance
n401(k) with employer matching contribution
nAssociate discounts on product
nTuition reimbursement program
nHealth Savings Account with employer contribution
nDental Insurance
nVision Insurance
nFlexible Spending Account
nLife & AD&D insurance
nShort & Long term disability
nMental health resources
nFertility support and specific offerings for our Trans community
nAccident, hospital, and critical illness insurance
nEmployee Assistance Program (EAP)
nHyatt Legal Planning & Services
nMonthly engagement and culture events
nRewards and recognition programs
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MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES

Associate''s Degree preferred, or 2 years equivalent experienceApprenticeship or a diploma for an accredited repair schoolIntermediate knowledge of guitar and bass set up and repairn

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Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.

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Customer Focus: Understands customer service principles and the importance of providing an excellent customer experience. Keeps customers in mind when designing or executing processes or procedures.

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Initiative: Able to identify opportunities & issues and assess, prioritize and follow through on work activities to capitalize or resolve them. Able to take positive action without being requested to do so. Focuses on ongoing learning and development.

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Interpersonal Communication: Able to communicate through various means with diverse people in a clear, concise, and courteous manner. Able to demonstrate respect to others, surroundings, and self. Able to read and comprehend instructions.

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Organizational Skills: Able to utilize time, energy, and resources to manage priorities such as projects, stay on track, and achieve goals. Able to establish a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail. Able to complete tasks thoroughly in a timely manner.

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Technology Skills: Able to navigate technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

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Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

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If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email tou202f[email protected].

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Skills:
Accidental Death and Dismemberment (AD&D), Audiovisual, Call Centers, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Debugging Skills, Dental Insurance, Detail Oriented, Distribution Services, Employee Assistance Plan, Energy & Utilities, Establish Priorities, Federal Laws and Regulations, Flexible Spending Accounts, Follow Through, GNU C Compiler, Health Insurance, Hospital, Identify Issues, Insurance, Interpersonal Skills, Keyboards, Legal, Multitasking, Music, Organizational Skills, Performance Testing, Power Amplifier, Retail, Sales, Team Player, Time Management, Tuition Reimbursement, Vision Plan

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Guitar Center Inc

Guitar Center is a leading retailer of musical instruments, lessons, repairs and rentals in the U.S. With more than 290 stores across the U.S. and one of the top direct sales websites in the industry, Guitar Center has helped people make music for more than 50 years. Guitar Center also provides customers with various musician-based services, including Guitar Center Lessons, where musicians of all ages and skill levels can learn to play a variety of instruments in many music genres; GC Repairs, an on-site maintenance and repairs service; and GC Rentals, a program offering easy rentals of instruments and other sound reinforcement gear. Additionally, Guitar Center’s sister brands include Music & Arts, which operates more than 150 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors and students, and Musician’s Friend, a leading direct marketer of musical instruments in the United States.

Company Size:
10,000 employees or more

Industry:
Retail

undefined:
1964

Website:
https://www.guitarcenter.com/pages/careers