• Commitment: We pursue excellence for our team and our talent. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. As an eCommerce Site Merchandising Manager you will be a key part of our global business, positioned within our Global Commercial Operations department. • Manage site content, promotions and on site campaigns to improve customer experience, drive sales and increase conversion, • Perform thorough testing / QA for store and production launches, including links, banners, and promotions are functioning as expected. Partner with Customer Service to produce a consistent and high quality customer experience and respond quickly to any customer issues that arise • Be the liaison between brand managers, Label Marketing, Customer Service, and fulfilment teams to track product delivery on new releases to ensure products are on schedule to fulfil in a timely fashion.
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