Venue IT Support - Landmark Credit Union

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. • * Landmark Credit Union Live team is looking for highly motivated, passionate, and enthusiastic individuals who are interested in providing on-site IT support at Live Nation events and venues across the country. As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural skills and develop your troubleshooting abilities in an exciting/dynamic industry. • Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology • Be the onsite contact and provide guided access for visiting IT service or support providers • Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on “day of show.” • Provide proactive “day of show” IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans. • ** Experience with and in-depth knowledge of Apple iOS, MS Windows, and network technologies is preferred • Strong communication skills (oral and written) paired with a professional communication style • Self-motivated, capable of independent reasoning and troubleshooting • Highly organized and strong attention to detail • Must be a reliable and dependable team player with ability to work independently and under little supervision • Must be able to adapt to a constantly changing and at times stressful work environment • Must possess a valid driver’s license, access to a reliable vehicle, and a clean driving record • This position requires flexibility with scheduling; including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals.