We are UMG, the Universal Music Group. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. The VP, Team Operations role drives how our organization works — designing smarter ways of operating, enabling teams through better systems and structures, and ensuring our processes evolve in step with our business. • Identify gaps or friction points between process and technology, and collaborate with IT/Product teams to improve tool adoption and integration.
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