VIP Cocktail Server House of Blues New Orleans

Job Summary: WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. Keep tables clean/wiped Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques Maintain House of Blues safety and sanitation standards Follow housekeeping standards per HOB policy Keep current on all standard operating procedures Request identification from any guest who appears to be under 30 years of age Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager Receive payment and process cash, credit card or Traveler’s check transactions according to HOB policy Ensure that comp and void checks are processed according to HOB policy Articulate vocabulary with the ability to adapt and socialize with current audience Exemplary and professional grooming standards Assist other servers and staff as needed Attend pre-shift meeting conducted by Manager on Duty prior to the start of each shift Ability to understand and execute flawlessly the standards and procedures of Bottle Service WHAT THIS PERSON WILL BRING Required: High School Diploma or equivalent Flexible schedule and ability to work late hours Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems Must have a minimum of 2 years of experience serving in an upscale dining and night life venue Tolerance of all cultures, music and art forms Responsible Alcohol Awareness Training Certification or Equivalent Ability to deal with intoxicated guests in a positive and safety minded manner Preferred: Cash handling experience Basic knowledge of wines, spirits, and Mixology Experience recognizing valid ID’s Experience in a live music environment Physical Demands/Working Environment: Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs.