Volunteer Opportunity: Door Host for Acoustic Music Venue

Position OverviewWe are seeking a warm, welcoming, and organized volunteer Door Host to be the face of Artichoke Music on performance nights. In this role, you will create the very first impression for our patrons, artists, and community members as they walk through our doors. If you enjoy interacting with people, sharing a love for local acoustic music, and helping an evening run smoothly from behind the hospitality desk, this is the perfect opportunity to plug into Portland’s music scene while supporting a great non-profit mission.

ResponsibilitiesWelcoming and Check-In: Greet concertgoers with a warm, helpful attitude. Check digital ticket confirmations, manage the will-call guest list, and process walk-up ticket sales or donations.

Audience Orientation: Guide patrons into the performance space, answer basic questions about seating, restrooms, and general venue policies, and hand out programs or event materials.

Intermission Support: Assist with simple hospitality needs during set breaks, helping manage lines, answering questions about the venue, or directing guests to the instrument shop and café areas.

Collaboration: Work closely with the evening's House Manager, sound engineer, and performing artists to ensure the front-of-house operations run smoothly and on schedule.

Lobby Upkeep: Ensure the front entry, ticketing desk, and lobby areas remain clean, organized, and inviting throughout the evening.

Qualifications and SkillsCustomer Service Mindset: A friendly, patient, and outgoing personality. You genuinely enjoy talking to people and making them feel at home.

Basic Tech Literacy: Comfort using an ipad app to scan digital tickets and check in attendees.

Reliability and Punctuality: Commitment to showing up on time before doors open to set up the check-in area and staying through the start of the main performance.

Problem Solving: A calm, collected approach when handling ticketing questions or assisting patrons with accessibility needs.

Benefits and PerksFree Music: Free admission to Artichoke concerts and events when you aren't on shift.

Community Connection: Network closely with local singer-songwriters, touring musicians, and a deeply passionate community of music lovers.

Impact: Play a direct role in creating a safe, inclusive, and joyful space for grassroots acoustic arts to thrive.

How to ApplyTo apply, please complete this volunteer application and email it along with a brief cover letter directly to our Volunteer Coordinator at [email protected] with the subject line "Volunteer Door Host Application." In your email, please outline your general availability for evening shifts (Tuesday through Sunday) and share a few sentences about your background and why you want to support the Artichoke Community Music mission. If you have a professional resume please attach or include them in plain text or PDF format. However, please note that a formal background in hospitality or event management is not a strict requirement; an eager, reliable attitude and a willingness to learn how to welcome our audience members is what matter most to our team.