VP, Operations

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. WMX combines the global scale of Warner Music Group with an entrepreneurial, hands-on approach. This role is responsible for translating strategy into execution across merchandise production, ecommerce operations and marketing, touring (merchandise and vip), retail and licensing operations, fulfillment, and global logistics. Here you’ll get to: • Own and evolve operational strategy across WMX, balancing efficiency, speed, and quality • Coordinate implementation and updates of operation standard operating procedures, including production workflows, inventory management, ecommerce operations, fulfillment, customer service, and management of licensing activities • Establish clear workflows and communication frameworks across WMX, labels, global marketing, internal WMG stakeholders, and external partners • Build and maintain scalable processes that support global growth and complex artist campaigns • Identify operational risks, bottlenecks, and inefficiencies and proactively solve them • Develop KPIs, reporting, and accountability frameworks across operations • Act as a key operational partner to finance and legal on forecasting, budgets, contracts, and compliance We’re taking our time to review all resumes, and to find the best people for WMG.